:root{
    --teal:#1F6F6B; --teal-deep:#14514E; --green:#6FAE59; --green-light:#9BC88A;
    --bg:#F4F7F5; --ink:#2b3733; --muted:#5c6b66; --white:#fff; --line:#e2ebe6;
    --radius:16px; --shadow:0 10px 30px rgba(20,81,78,.08); --maxw:1150px;
  }
  *{box-sizing:border-box;margin:0;padding:0}
  html{scroll-behavior:smooth}
  body{font-family:"Inter",system-ui,sans-serif;color:var(--ink);background:var(--white);line-height:1.6}
  h1,h2,h3{font-family:"Poppins",system-ui,sans-serif;line-height:1.2;color:var(--teal-deep)}
  a{color:var(--teal);text-decoration:none}
  img{max-width:100%;display:block}
  .wrap{max-width:var(--maxw);margin:0 auto;padding:0 22px}
  .skip{position:absolute;left:-999px;top:0;background:var(--teal-deep);color:#fff;padding:10px 16px;z-index:200}
  .skip:focus{left:8px;top:8px}
  .btn{display:inline-block;background:var(--teal);color:#fff;padding:13px 24px;border-radius:999px;font-weight:600;font-family:"Poppins";transition:.2s;border:2px solid var(--teal)}
  .btn:hover{background:var(--teal-deep);border-color:var(--teal-deep)}
  .btn-outline{background:transparent;color:var(--teal-deep);border-color:var(--teal)}
  .btn-outline:hover{background:var(--teal);color:#fff}
  .btn-sm{padding:9px 18px;font-size:.9rem}
  .link{font-weight:600;font-family:"Poppins";color:var(--teal)}
  .eyebrow{font-family:"Poppins";text-transform:uppercase;letter-spacing:.12em;font-size:.78rem;color:var(--green);font-weight:600}

  /* Header */
  header.site{position:sticky;top:0;z-index:100;background:rgba(255,255,255,.92);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}
  .nav{display:flex;align-items:center;justify-content:space-between;padding:12px 22px;max-width:var(--maxw);margin:0 auto;gap:16px}
  .brand{display:flex;align-items:center;gap:10px;font-family:"Poppins";font-weight:700;color:var(--teal-deep);font-size:1.05rem}
  .brand img{height:58px;width:auto}
  .nav-links{display:flex;gap:22px;align-items:center}
  .nav-links a{color:var(--ink);font-weight:500}
  .nav-links a:hover{color:var(--teal)}
  .nav-cta{display:flex;gap:10px;align-items:center}
  .menu-btn{display:none;background:none;border:0;font-size:1.6rem;color:var(--teal-deep);cursor:pointer}

  /* Hero */
  .hero{background:linear-gradient(160deg,#eef5f1 0%,#f6faf7 60%,#fff 100%);overflow:hidden}
  .hero-inner{display:grid;grid-template-columns:1.05fr .95fr;gap:40px;align-items:center;padding:64px 0 72px}
  .hero h1{font-size:2.75rem;margin-bottom:16px}
  .hero h1 .accent{color:var(--teal)}
  .hero p.lead{font-size:1.18rem;color:var(--muted);margin-bottom:26px;max-width:33ch}
  .hero-cta{display:flex;gap:14px;flex-wrap:wrap}
  .hero-badge{margin-top:22px;display:inline-flex;align-items:center;gap:8px;background:#fff;border:1px solid var(--line);border-radius:999px;padding:7px 15px;font-size:.86rem;color:var(--teal-deep);font-weight:600;box-shadow:var(--shadow)}
  .hero-badge .dot{width:9px;height:9px;border-radius:50%;background:var(--green)}
  .hero-media{display:flex;justify-content:center}
  .hero-media video, .hero-media img{width:100%;max-width:460px;border-radius:24px;box-shadow:0 18px 46px rgba(20,81,78,.14)}

  /* Sections */
  section{padding:70px 0}
  .section-head{text-align:center;max-width:640px;margin:0 auto 40px}
  .section-head h2{font-size:2rem;margin:10px 0 12px}
  .section-head p{color:var(--muted);font-size:1.05rem}
  .grid{display:grid;gap:20px}
  .g3{grid-template-columns:repeat(3,1fr)}
  .g2{grid-template-columns:repeat(2,1fr)}
  .g4{grid-template-columns:repeat(4,1fr)}
  .card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow)}
  .svc-ico{font-size:2rem;margin-bottom:10px}
  .svc h3{font-size:1.15rem;margin-bottom:6px}
  .svc p,.branch p,.job p{color:var(--muted);font-size:.96rem}

  .values{background:var(--teal-deep);color:#fff}
  .values .section-head h2{color:#fff}
  .values .section-head p{color:#cfe3de}
  .value{padding:22px;border-radius:var(--radius);background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.12)}
  .value h3{color:#fff;font-size:1.1rem;margin-bottom:6px}
  .value p{color:#d7e7e2;font-size:.95rem}

  .branch-area{color:var(--green);font-weight:600;font-family:"Poppins";font-size:.85rem;margin:4px 0 10px}
  .branch .link{margin-top:12px;display:inline-block}

  .careers{background:var(--bg)}
  .job-head{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:8px}
  .job-head h3{font-size:1.1rem;margin-right:4px}
  .chip{background:#e7f1ec;color:var(--teal-deep);border-radius:999px;padding:3px 11px;font-size:.75rem;font-weight:600;font-family:"Poppins"}
  .chip-alt{background:#eef6e8;color:#4a7a34}
  .jobs-list{display:grid;gap:16px;grid-template-columns:repeat(3,1fr)}

  .quote{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow)}
  .quote blockquote{font-size:1.05rem;color:var(--ink);margin-bottom:12px}
  .quote figcaption{color:var(--green);font-weight:600;font-family:"Poppins";font-size:.88rem}

  /* Contact */
  .contact{background:linear-gradient(160deg,#eef5f1,#fff)}
  .contact-inner{display:grid;grid-template-columns:1fr 1fr;gap:40px;align-items:start}
  .contact h2{font-size:2rem;margin-bottom:12px}
  .contact .lead{color:var(--muted);margin-bottom:20px}
  .contact-detail{margin:8px 0;font-weight:600;color:var(--teal-deep)}
  form.enquiry{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow);display:grid;gap:14px}
  form.enquiry label{font-weight:600;font-size:.9rem;color:var(--teal-deep);display:block;margin-bottom:4px}
  form.enquiry input,form.enquiry select,form.enquiry textarea{width:100%;padding:11px 13px;border:1px solid var(--line);border-radius:10px;font:inherit;background:#fbfdfc}
  form.enquiry input:focus,form.enquiry select:focus,form.enquiry textarea:focus{outline:2px solid var(--teal);border-color:var(--teal)}

  /* Footer */
  footer.site{background:var(--teal-deep);color:#cfe3de;padding:50px 0 26px}
  .foot-grid{display:grid;grid-template-columns:1.4fr 1fr 1fr 1fr;gap:30px;margin-bottom:30px}
  footer.site h4{color:#fff;font-family:"Poppins";font-size:.95rem;margin-bottom:12px}
  footer.site a{color:#cfe3de;display:block;margin-bottom:8px}
  footer.site a:hover{color:#fff}
  .foot-logo{height:110px;width:auto;border-radius:16px;margin-bottom:16px;box-shadow:0 8px 22px rgba(0,0,0,.22)}
  .foot-brand p{font-size:.9rem;max-width:34ch}
  .foot-bottom{border-top:1px solid rgba(255,255,255,.15);padding-top:18px;font-size:.82rem;display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px}
  .staff-login{background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.2);border-radius:999px;padding:8px 16px;color:#fff;font-weight:600;font-family:"Poppins";font-size:.85rem}

  /* Responsive */
  @media(max-width:900px){
    .hero-inner{grid-template-columns:1fr;text-align:center}
    .hero p.lead{margin-left:auto;margin-right:auto}
    .hero-cta,.hero-badge{justify-content:center}
    .hero-media{order:-1}
    .g3,.g4,.jobs-list,.contact-inner,.foot-grid{grid-template-columns:1fr 1fr}
    .nav-links{display:none}
    .menu-btn{display:block}
  }
  @media(max-width:600px){
    .hero h1{font-size:2.1rem}
    .g3,.g2,.g4,.jobs-list,.contact-inner,.foot-grid{grid-template-columns:1fr}
  }


  /* ---- shared page additions ---- */
  .nav-links a.active{color:var(--teal);font-weight:600}
  .page-hero{background:linear-gradient(160deg,#eef5f1 0%,#f6faf7 60%,#fff 100%);padding:56px 0 40px;text-align:center}
  .page-hero h1{font-size:2.4rem;margin:10px 0 12px}
  .page-hero p{color:var(--muted);max-width:640px;margin:0 auto;font-size:1.08rem}
  .form-wide{max-width:760px;margin:0 auto}
  form.apply{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:30px;box-shadow:var(--shadow);display:grid;gap:18px}
  form.apply .row2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
  form.apply label{font-weight:600;font-size:.9rem;color:var(--teal-deep);display:block;margin-bottom:5px}
  form.apply .req{color:#c0504d}
  form.apply input,form.apply select,form.apply textarea{width:100%;padding:12px 13px;border:1px solid var(--line);border-radius:10px;font:inherit;background:#fbfdfc}
  form.apply input:focus,form.apply select:focus,form.apply textarea:focus{outline:2px solid var(--teal);border-color:var(--teal)}
  form.apply .hint{font-size:.82rem;color:var(--muted);margin-top:4px}
  .consent{display:flex;gap:10px;align-items:flex-start;font-size:.9rem;color:var(--ink)}
  .consent input{width:auto;margin-top:3px}
  .apply-ok{display:none;background:#eaf6ee;border:1px solid #b9e0c5;color:#22683f;border-radius:12px;padding:16px;font-weight:600}
  .fieldset-title{font-family:"Poppins";font-weight:600;color:var(--teal-deep);font-size:1.05rem;margin-top:6px;border-top:1px solid var(--line);padding-top:18px}
  .fieldset-title.first{border-top:0;padding-top:0}
  @media(max-width:600px){ form.apply .row2{grid-template-columns:1fr} .page-hero h1{font-size:1.9rem} }

  /* ---- "real care" section ---- */
  .ourcare-inner{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:center}
  .ourcare-media img{width:100%;border-radius:20px;box-shadow:var(--shadow)}
  .ourcare-copy h2{font-size:2rem;margin:10px 0 14px}
  .ourcare-copy p{color:var(--muted);font-size:1.06rem;margin-bottom:16px}
  .ticks{list-style:none;margin:0 0 22px;padding:0;display:grid;gap:11px}
  .ticks li{position:relative;padding-left:34px;color:var(--ink)}
  .ticks li::before{content:"✓";position:absolute;left:0;top:1px;width:23px;height:23px;background:var(--green);color:#fff;border-radius:50%;font-size:.78rem;display:flex;align-items:center;justify-content:center;font-weight:700}
  @media(max-width:860px){ .ourcare-inner{grid-template-columns:1fr} .ourcare-media{order:-1} }

  /* ---- policies & documents page ---- */
  .cqc-card{display:flex;gap:24px;align-items:center;flex-wrap:wrap;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow)}
  .cqc-badge{min-width:132px;height:132px;border-radius:16px;background:#eef5f1;display:flex;align-items:center;justify-content:center;text-align:center;font-weight:700;color:var(--teal-deep);border:2px dashed #b4d0c7;font-size:.82rem;padding:12px;line-height:1.35}
  .cqc-card .cqc-body{flex:1;min-width:240px}
  .cqc-card h3{font-size:1.15rem;margin-bottom:6px}
  .cqc-card p{color:var(--muted);font-size:.95rem;margin-bottom:6px}
  .doc-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
  .doc-card{display:flex;gap:16px;align-items:flex-start}
  .doc-ico{font-size:1.7rem;line-height:1}
  .doc-card h3{font-size:1.05rem;margin-bottom:4px}
  .doc-card p{color:var(--muted);font-size:.9rem;margin-bottom:10px}
  .doc-tag{display:inline-block;font-size:.68rem;font-weight:700;font-family:"Poppins";text-transform:uppercase;letter-spacing:.06em;border-radius:999px;padding:2px 9px;margin-bottom:8px}
  .doc-tag.req{background:#fdecea;color:#b23b32}
  .doc-tag.good{background:#eef6e8;color:#4a7a34}
  .btn-dl{display:inline-flex;align-items:center;gap:7px;background:#eef5f1;color:var(--teal-deep);border:1px solid var(--line);border-radius:999px;padding:8px 16px;font-weight:600;font-family:"Poppins";font-size:.85rem}
  .btn-dl:hover{background:var(--teal);color:#fff;border-color:var(--teal)}
  @media(max-width:700px){ .doc-grid{grid-template-columns:1fr} }

  /* ---- photo gallery ---- */
  .gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:18px}
  .gallery figure{margin:0;border-radius:16px;overflow:hidden;box-shadow:var(--shadow);background:#fff;border:1px solid var(--line)}
  .gallery img{width:100%;height:250px;object-fit:cover;display:block}
  .gallery figcaption{padding:12px 16px;font-size:.9rem;color:var(--muted)}
  @media(max-width:820px){ .gallery{grid-template-columns:1fr} .gallery img{height:230px} }

  /* ---- carousel / slideshow ---- */
  .carousel{position:relative;max-width:940px;margin:0 auto;border-radius:20px;overflow:hidden;box-shadow:var(--shadow);background:#0c2f2c}
  .carousel .slides{position:relative;aspect-ratio:16/9}
  .carousel .slide{position:absolute;inset:0;margin:0;opacity:0;transition:opacity 1.3s cubic-bezier(.4,0,.2,1);pointer-events:none}
  .carousel .slide.is-active{opacity:1;pointer-events:auto}
  .carousel .slide img{width:100%;height:100%;object-fit:cover;display:block}
  .carousel figcaption{position:absolute;left:0;right:0;bottom:0;padding:40px 24px 18px;color:#fff;font-weight:600;font-family:"Poppins";font-size:1.05rem;background:linear-gradient(to top,rgba(8,38,36,.82),transparent)}
  .car-btn{position:absolute;top:50%;transform:translateY(-50%);width:46px;height:46px;border-radius:50%;border:0;background:rgba(255,255,255,.88);color:var(--teal-deep);font-size:1.7rem;cursor:pointer;display:flex;align-items:center;justify-content:center;line-height:1;box-shadow:0 2px 8px rgba(0,0,0,.2)}
  .car-btn:hover{background:#fff}
  .car-btn.prev{left:14px}.car-btn.next{right:14px}
  .dots{position:absolute;bottom:16px;left:50%;transform:translateX(-50%);display:flex;gap:8px}
  .dots button{width:10px;height:10px;border-radius:50%;border:0;background:rgba(255,255,255,.55);cursor:pointer;padding:0;transition:.25s}
  .dots button.active{background:#fff;width:26px;border-radius:6px}
  @media(max-width:600px){ .car-btn{width:38px;height:38px;font-size:1.35rem} .carousel figcaption{font-size:.92rem;padding:34px 18px 16px} }

  /* gentle Ken Burns zoom on the active slide (respects reduced motion) */
  .carousel .slide img{will-change:transform;transform:scale(1.02)}
  .carousel .slide.is-active img{animation:kenburns 7s ease-out both}
  @keyframes kenburns{from{transform:scale(1.02)}to{transform:scale(1.09)}}
  @media (prefers-reduced-motion: reduce){
    .carousel .slide{transition:opacity .4s ease}
    .carousel .slide.is-active img{animation:none;transform:none}
  }

  /* ---- services: regulated vs available now ---- */
  .notice{background:#fff8ec;border:1px solid #f0dcb4;border-left:5px solid #d99a23;border-radius:14px;padding:22px 24px;margin:36px 0 26px}
  .notice h3{font-size:1.1rem;margin-bottom:8px;color:#7a5410}
  .notice p{color:#6b5326;font-size:.95rem;margin-bottom:8px}
  .notice p:last-child{margin-bottom:0}
  .svc-soon{background:#fbfcfb;border-style:dashed}
  .svc-soon h3{color:var(--muted)}
  .svc-flag{display:inline-block;background:#fdf3e2;color:#8a6014;border:1px solid #f0dcb4;border-radius:999px;padding:3px 11px;font-size:.72rem;font-weight:700;font-family:"Poppins";text-transform:uppercase;letter-spacing:.05em;margin-bottom:8px}

  /* ---- promises ---- */
  .promise h3{font-size:1.08rem;margin-bottom:6px}
  .promise p{color:var(--muted);font-size:.95rem}
  .img-note{color:var(--muted);font-size:.82rem;text-align:center;margin-top:14px}

  /* ---- footer legal block ---- */
  .foot-legal{border-top:1px solid rgba(255,255,255,.15);padding:18px 0;margin-bottom:6px;font-size:.8rem;line-height:1.6;color:#b9d2cc}
  .foot-legal p{margin-bottom:6px;max-width:80ch}
  .foot-legal p:last-child{margin-bottom:0}

  /* ---- legal / policy pages ---- */
  .legal{max-width:78ch;margin:0 auto;padding:44px 0 70px}
  .legal h2{font-size:1.45rem;margin:38px 0 10px}
  .legal h3{font-size:1.1rem;margin:24px 0 8px}
  .legal p,.legal li{color:var(--ink);margin-bottom:12px}
  .legal ul,.legal ol{padding-left:22px;margin-bottom:16px}
  .legal li{margin-bottom:7px}
  .legal a{text-decoration:underline}
  .legal table{width:100%;border-collapse:collapse;margin:8px 0 22px;font-size:.93rem}
  .legal th,.legal td{border:1px solid var(--line);padding:10px 12px;text-align:left;vertical-align:top}
  .legal th{background:#eef5f1;color:var(--teal-deep);font-family:"Poppins";font-size:.88rem}
  .legal .meta{color:var(--muted);font-size:.88rem;margin-bottom:26px}
  .legal .box{background:#f4f7f5;border:1px solid var(--line);border-radius:12px;padding:18px 20px;margin:20px 0}
  .legal .box p:last-child{margin-bottom:0}
  .visually-hidden{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}

  /* ---- mobile navigation ---- */
  @media(max-width:900px){
    .nav{flex-wrap:wrap}
    .nav-links.is-open{display:flex;flex-direction:column;align-items:flex-start;gap:0;width:100%;order:3;
      border-top:1px solid var(--line);margin-top:10px;padding-top:6px}
    .nav-links.is-open a{display:block;width:100%;padding:12px 2px;border-bottom:1px solid var(--line);font-weight:600}
    .nav-links.is-open a:last-child{border-bottom:0}
  }
  .menu-btn:focus-visible,a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--teal);outline-offset:2px}